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Frequently Asked Questions & Helpful Information

General Questions

  • Are your puppies registered? 

    • Yes, our dams and sires are all AKC Registered; therefore, their puppies can be registered through the American Kennel Club.

  • Are your puppies pure bred?

    • Yes, all four of our dogs are pure bred, AKC Registered, Golden Retrievers.  (Pedigrees are available to view upon request.)​

  • Do you have any available puppies?

  • How much are your puppies?

    • Each litter is unique.  We will advertise each litter's investment after they are born.  You can expect our puppies to range between $1000 - $1500 for Limited AKC Registration.  There is an additional fee for Full AKC Registration, if approved.

  • Where are you located?

    • We are located in San Angelo, Texas, which is in the western part of Texas.

  • Do you offer Full Registration?

    • The easy answer is yes, we are open to Full Breeding Rights.  We do not always offer it at the time of the sale; however, we are open to the possibility and more discussion.  We prefer to discuss once your puppy is of breeding age (18-24 months).  If you are seeking Full Registration, please let us know.  We would love to visit more about this option.  This is an important decision and we take it seriously.  Our main goal is to ensure healthy breeding practices and to ensure our name is carried on as  being a reputable breeding program.

  • What is the difference between Limited and Full Registration?

    • Limited Registration/Limited Breeding Rights means that the dog is registered but litters produced by that dog are ineligible for registration.  In addition, a limited dog cannot compete in conformation shows. It is eligible, however, to be entered in any other licensed or member event, including Obedience, Tracking, Field Trials, Hunting Tests, Herding, Lure Coursing, Agility, Rally, and Earthdog. (sited from: https://www.akc.org/register/information/limited-registration/)

    • Full registration/Full Breeding Rights, ​For the American Kennel Club, is a registration certificate for owners who breed stock dogs and dogs that are actively participating in dog shows. Full registration is required only by the breeders. Therefore, dog owners who are not actively involved in dog breeding do not need to worry about a full registration certificate. (sited from: https://breedingbusiness.com/limited-registration-akc/)

  •  How do I reserve a puppy?

    • In order to reserve a puppy from one of our litters, you must first put down a deposit.  We ask for a $400 non-refundable deposit to hold a puppy for you.​

  • Do you require a deposit?

    • Yes, ​in order to reserve a puppy from one of our litters, you must first put down a deposit.  We ask for a $400 non-refundable deposit to hold a puppy for you.​ Once you put down a deposit on a puppy, you are guaranteed a puppy either from our current litter or our next litter.  We only take 8 deposits in advance.  If something happens and we don't have 8 or more puppies born, we will either refund your deposit or we can hold it until our next litter, placing your first in line.  Deposits are done on a first come-first serve basis.  If we do not have your requested gender in the litter, you can either pick from the puppies we do have available or we will refund your money; or we can hold your deposit until the next litter.

  • Who gets first puppy pick?

    • Pick goes in order of deposits received.  If your deposit is received first you pick first.  If your deposit was received third, you will get third pick, based on gender.​

  • How do w send our deposit?

    • We accept Paypal or Cash for deposits​. 

  •  When will you have puppies available?

    • Please Like and Follow us on Facebook.  We will post updates on our Facebook Page:  "Concho Valley's Heavenly Goldens" .  In addition, we will post upcoming litters along with due dates, when applicable.  Once the puppies are born, they can be viewed under our 'Available Puppies' tab in the main menu above.  If there are no upcoming litters or available puppies, you will see a message under these tabs indicating this.

  •  Do you have a waiting list?

    • Yes, you  can put your name on our waiting list and we will contact you via email once we have a puppy available.  However, this does not guarantee you will receive a puppy.  The only way to guarantee you receive  a puppy from our next litter is to put down a deposit.  We take 8 deposits ($400) in advance.  Sometimes we have more puppies available than 8, then we go to the waiting list with no deposits.  We contact you in the order we received your request to be put on our waiting list.  If you put down a deposit on a puppy in advance, you are guaranteed a puppy, unless we have less than 8 puppies.  At which point, you will be refunded your deposit or we can hold it until our next litter, placing you first in line.  Deposits are done on a first come-first serve basis.  If we do not have the gender in the litter that you picked, you can pick from the puppies we do have available or we will refund you money or we can hold your deposit until the next litter.

  •  Why do we have to fill out a questionnaire?

    • We have serious buyers fill out a questionnaire and go through pre-approval to protect our puppies and to help you make sure this is the right breed  for your family, as well as the right timing for the commitment to add four paws to your household.

  • Can I see my puppy before I get to take him/her home?

    • Yes, we set up visitations after their six-weeks shots.  If you live out of town, we are happy to Facetime you; or provide another means of video chat convenient for both of us.  All visitation, in person or virtual, must be scheduled in advance.

  • When do I get to pick my puppy?

    • Puppy picks will be done in order of deposit receipt.  (i.e. The first person that puts down their deposit, will get to pick their puppy first.  The second person, the second pick and so on.) We will open our home for you to visit and pick out your puppy on or after their 6-week checkup and shots, in order to keep all puppies protected from any communicable diseases.  We will provide an appointment time list for the day of visits.  We will allow each person who has placed a deposit to sign up for an appointment time on the day that we designate.  On the designated 'pick day', you will be allowed to come visit, hold, play with and choose the puppy you want  to take home once the puppies reach 8-weeks old.

General Questions

Puppy

Pickup Day

  • When will I get pick up my puppy?

    • We allow our puppies to go to their furever home on or after they are 8-weeks-old.

  • Will you let me know when I can pick up my puppy?

    • Yes, we will contact you close to the puppy's 8-wk-old birthday and let you know date(s) and time(s) we will be scheduling for pick up of your puppy.  You will be scheduled for an appointment that is convenient for both of our schedules.​

  • How long does puppy pickup take?

    • We ask that you allot at least 30 minutes  for pickup to go over the paperwork and so that we can answer any questions that you may have.​

  • Will my puppy come with food or a collar?

    • Each of our puppies go home with their very own puppy pack.

  • What's in a puppy pack?

    • ​Folder ​with your puppy's contract, vaccination paperwork and other helpful articles for new Golden Retriever puppy owners.

    • Break-Away Collar
    • AKC Registration
    • Treats
    • CVHG Birth Certificate
    • Parent's Pedigree
    • Toy Bin​
    • Food Sample  of the food we have them on.
    • Blanket with mom's smell
    • New Toy
    • and More...
  • How do I pay for my remaining balance when I pick up my puppy?

    • We only accept CASH for your pickup balance, unless otherwise approved.

Puppy Pickup Day
After Puppy Take Home

After Taking

My Puppy Home

  • What if my puppy won't eat after we get home?

    • Sometimes transitioning to a new home is difficult for a new puppy. They may not feel like eating at first.  You should see your vet prior to the recommended 72 hours, if you puppy refuses to eat or drink anything within the first 48 hours.  They are most likely just fine; however, we recommend seeing your vet earlier just in case to ensure a healthy transition for your new furbaby.

  •  Do we have to take our puppy to the vet within 72 hours of pickup?

    • No, it is your choice ;however, if you do not get your puppy checked out by your vet within 72 hours of pickup, then your contract health guarantee will be void

  • Why do your require us to have our puppy seen by our vet within 72 hours of pickup?

    • We don't expect you to take our word for it.  We ask that you do this for yours, your puppy's and our protection. We want you to ensure your puppy is healthy  by having a veterinarian of your choice examine him/her soon after leaving our home.

  • What if something is wrong with our puppy when we go to the vet?

    • If anything is found by your vet within 72 hours of pickup that is incurable  or untreatable, we will ask you to return the puppy, at which time, we will have the option to get a second opinion from our vet.  If the puppy does indeed have  a condition that is incurable or untreatable, we will take the puppy back.  You may then choose another puppy from the litter, if available.  If no puppies are available, we will refund your money.  (This does not apply to treatable, communicable diseases, as we cannot control what your dog is exposed to once he/she leaves our care.)

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